FAQ

Pre orders will be shipped as soon as we receive them in stock. When you are purchasing a pre order, you are purchasing the rights to the item before we receive them in stock. Please note the products description for pre order in-stock dates. 

Payment for pre orders is captured at the time of purchase. This is to lock in your pre order for the item you want. 

Pre orders can only be cancelled and fully refunded within 24 Hours after the purchase date. Once the 24 hours is up, all cancellation requests will be denied. 

Due to the amount of orders Funko receives, we have zero control over the distribution. 

The time frame given to us by Funko, is based on their estimates of manufacturing then receiving the item. Once they have the item it is then distributed to companies. 

Funko LLC Partners are given an estimated time frame of each pre order and when they will arrive. Typically, the dates are not exact and only specific months are given.

No. Items that are purchased as a pre order are non-refundable. 

We stand by not sending our customers damaged POP!'s. Shipping POP!'s is always a risk so we try and pack them with care to avoid shipping damage. If the POP! arrives damaged, please send photos and your order number to contact@hypedgoodsnj.com.